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Privacy Policy

Last updated: Jan 2026

Introduction

This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

We respect your privacy and are committed to protecting your personal information in a transparent and responsible way. This policy applies to all personal information collected through this website and through our programs, services, events, and communications.

By using this website or engaging with our services, you consent to the collection and use of your personal information in accordance with this Privacy Policy.

Who We Are

This website is operated by Tenille Bentley and related entities and brands, including but not limited to:

  • ELMA Education

  • En Coda Music and En Coda Orchestra

  • Sound therapy programs, events, retreats, and certifications

  • Educational courses, memberships, and online communities

For the purposes of Australian privacy law, we are the entity responsible for handling your personal information.

Contact email: tenille@tenillebentley.com

What Personal Information We Collect

We may collect personal information including, but not limited to:

  • Name

  • Email address

  • Phone number

  • Billing and payment details

  • Postal address

  • Business or organisation details

  • Information you provide when registering for programs, events, courses, or newsletters

  • Information shared through forms, surveys, applications, or community platforms

  • Technical information such as IP address, browser type, and website usage data

We only collect personal information that is reasonably necessary for our activities.

How We Collect Personal Information

We collect personal information when you:

  • Visit or interact with our website

  • Subscribe to newsletters or updates

  • Register for programs, courses, events, or retreats

  • Purchase products or services

  • Contact us via email, forms, or social media

  • Participate in online communities, forums, or learning platforms

We may also collect limited information automatically through cookies and analytics tools.

How We Use Your Personal Information

We may use your personal information to:

  • Provide and deliver our services, programs, and products

  • Manage bookings, registrations, and payments

  • Communicate with you about programs, updates, and relevant offerings

  • Provide customer support

  • Improve our website, services, and user experience

  • Comply with legal and regulatory obligations

We do not sell your personal information.

How We Collect Personal Information

We collect personal information when you:

  • Visit or interact with our website

  • Subscribe to newsletters or updates

  • Register for programs, courses, events, or retreats

  • Purchase products or services

  • Contact us via email, forms, or social media

  • Participate in online communities, forums, or learning platforms

We may also collect limited information automatically through cookies and analytics tools.

How We Collect Personal Information

We collect personal information when you:

  • Visit or interact with our website

  • Subscribe to newsletters or updates

  • Register for programs, courses, events, or retreats

  • Purchase products or services

  • Contact us via email, forms, or social media

  • Participate in online communities, forums, or learning platforms

We may also collect limited information automatically through cookies and analytics tools.

How We Collect Personal Information

We collect personal information when you:

  • Visit or interact with our website

  • Subscribe to newsletters or updates

  • Register for programs, courses, events, or retreats

  • Purchase products or services

  • Contact us via email, forms, or social media

  • Participate in online communities, forums, or learning platforms

We may also collect limited information automatically through cookies and analytics tools.

How We Collect Personal Information

We collect personal information when you:

  • Visit or interact with our website

  • Subscribe to newsletters or updates

  • Register for programs, courses, events, or retreats

  • Purchase products or services

  • Contact us via email, forms, or social media

  • Participate in online communities, forums, or learning platforms

We may also collect limited information automatically through cookies and analytics tools.

How We Collect Personal Information

We collect personal information when you:

  • Visit or interact with our website

  • Subscribe to newsletters or updates

  • Register for programs, courses, events, or retreats

  • Purchase products or services

  • Contact us via email, forms, or social media

  • Participate in online communities, forums, or learning platforms

We may also collect limited information automatically through cookies and analytics tools.

Sensitive Information

Some of our offerings relate to wellbeing, education, or personal development.

We do not intentionally collect sensitive health information unless you voluntarily provide it, and only where reasonably necessary (for example, accessibility or safety considerations for events).

 

Any sensitive information provided is handled with heightened care and confidentiality.

Disclosure of Personal Information

We may disclose your personal information to:

  • Trusted service providers (such as payment processors, learning platforms, email providers, or event software)

  • Contractors or collaborators who assist in delivering services

  • Regulatory authorities where required by law

All third parties are required to handle your information in accordance with privacy and confidentiality obligations.

Overseas Disclosure

Some of our service providers may store data overseas (for example, cloud services or online platforms).

Where this occurs, we take reasonable steps to ensure your personal information is protected in accordance with Australian privacy standards.

Cookies and Analytics

Our website may use cookies and analytics tools to:

  • Understand how visitors use the website

  • Improve performance and content

  • Measure engagement

You can manage cookies through your browser settings.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

This includes administrative, technical, and physical safeguards appropriate to the nature of the information.

Access and Correction

We collect personal information when you:

  • Visit or interact with our website

  • Subscribe to newsletters or updates

  • Register for programs, courses, events, or retreats

  • Purchase products or services

  • Contact us via email, forms, or social media

  • Participate in online communities, forums, or learning platforms

We may also collect limited information automatically through cookies and analytics tools.

Marketing Communications

You may receive communications from us about programs, events, or resources that may be of interest.

You can opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The most current version will always be available on this website.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact:

Email: tenille@tenillebentley.com

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